Application Support Engineer

How organizations interface with their customers is critical. Our fast-growing team understands that when a system is inefficient, then their interaction with their customer is also inefficient. That’s why we manage the technologies that support our clients’ ability to interact well on all fronts. By turning challenging business requirements into actionable technical solutions, we reduce inefficiency and loss revenue to ensure that customers are continuously satisfied.

What work you’ll be doing
Test and adapt actionable technical solutions that fit our clients’ IT needs
Support clients with expert solutions for complex technical issues from upfront assessments and advisory, over application maintenance services out of our Cairo nearshore delivery centres, to application optimisation and innovation services
Create innovative ways to tackle problem tracking and diagnosis
Maintain and improve applications (CRM) for our clients
Help our clients keep pace of technical issues and trends and recommend improvements as a trusted advisor

How you’ll grow
While improving your communication skills, deep technical skills, and business understanding, you’ll have the opportunity to learn best-in-class technologies, tools and techniques
Your tasks and responsibilities will increase as you develop better relationships with your clients
As you grow in your job, you’ll deliver high-quality services for our clients and make a real difference in their business

What’s in it for you
You’ll develop your people skills and software capabilities as you’re exposed to top specialists who will share their experience
You’ll work on interesting and challenging assignments that inspires you daily with its diversity
You’ll expand your network as you work with professionals who will coach you

You have a Bachelors in Information Technology or in Marketing or in Business Management.
You have a natural ability to translate business objectives to functional and technical requirements

from 0-2 years of experience in the same field
You’re fascinated by technology and see all its possibilities
You’re excited by how Sales & Marketing or Customer Service departments work
You believe your analytical mind and insatiably curiosity are your greatest assets
You’re relish anything new and are open to working in international environments

Job Type: Full Time
Job Location: Cairo

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